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Artificial Intelligence Chatbot as Perceived by Nursing Students: A Qualitative Study

Author

Listed:
  • Joko Gunawan
  • Yupin Aungsuroch
  • Colleen Marzilli
  • Nazliansyah
  • Erni Chaerani
  • Jed Montayre

Abstract

This study aimed to explore the perspectives of Indonesian nursing students on the utilization of ChatGPT in their learning process. A qualitative descriptive design was conducted among 19 second-year nursing students (age 18–20) who were purposively selected. Data were collected in February 2023 through online (Zoom meetings) and offline (face-to-face) focus group discussions (FGDs), lasting 43 to 64 min each. The qualitative data were analyzed using thematic analysis. Three main themes were developed: (1) ChatGPT may be helpful but not fully trusted, (2) Nurse skills will never be replaced, and (3) The need for evaluating and advancing curriculum. In conclusion, this study provides vital insights into nursing students’ attitudes toward using ChatGPT. Although acknowledging the ChatGPT’s benefits, students are mindful of its limitations. This study also recommends integrating artificial intelligence and emerging technologies into the nursing curriculum while highlighting nurses’ unique abilities and the essence of caring in nursing.

Suggested Citation

  • Joko Gunawan & Yupin Aungsuroch & Colleen Marzilli & Nazliansyah & Erni Chaerani & Jed Montayre, 2024. "Artificial Intelligence Chatbot as Perceived by Nursing Students: A Qualitative Study," SAGE Open, , vol. 14(4), pages 21582440241, November.
    • Handle: RePEc:sae:sagope:v:14:y:2024:i:4:p:21582440241303453
    DOI: 10.1177/21582440241303453
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