IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v14y2024i4p21582440241293554.html
   My bibliography  Save this article

Effect of Leader Kindness on Service Sabotage and the Role of Feeling of Elevation and Employee Wellbeing: A Study of Municipal Employees in Kirikkale Province of Turkey

Author

Listed:
  • İbrahim Bozaci
  • Alper Gürer

Abstract

While the stimuli related to negative situations like disasters affect people emotionally negatively, good behaviors toward those in difficult situations can cause us to experience positive emotions or reduce the effects of them. However, it is seen that exposure to kindness related stimuli and perceptions about them have not been sufficiently examined in the organizational context. In this research, the effect of perceptions toward leader’s kindness behaviors on service sabotage and the mediating role of feeling of elevation and employee well-being are investigated through a descriptive field study. In this direction, a questionnaire containing the research variables was applied to the employees of a municipality in Kırıkkale province of Turkey. As a result, it was found that perceptions toward leader kindness behaviors affect service sabotage in the negative direction, and employees’ sense of elevation and well-being positively. In addition, employee wellbeing was found to play a mediating role in the effect of perceptions toward kindness on service sabotage. The findings of the study suggest that perceptions about leader kindness behaviors may have important organizational outcomes. Finally, recommendations for researchers and organizations were developed.

Suggested Citation

  • İbrahim Bozaci & Alper Gürer, 2024. "Effect of Leader Kindness on Service Sabotage and the Role of Feeling of Elevation and Employee Wellbeing: A Study of Municipal Employees in Kirikkale Province of Turkey," SAGE Open, , vol. 14(4), pages 21582440241, October.
  • Handle: RePEc:sae:sagope:v:14:y:2024:i:4:p:21582440241293554
    DOI: 10.1177/21582440241293554
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440241293554
    Download Restriction: no

    File URL: https://libkey.io/10.1177/21582440241293554?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:14:y:2024:i:4:p:21582440241293554. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.