The Conundrum of Identity in the Omani Higher Education: A Case Study of an English Language Teaching (ELT) Context

The developing status of the Omani higher education has made this sector subject to both national and global influences. Such influences created inconsistencies between the demands of the local context and those of the increasingly globalizing context, which resulted in a nationally diverse faculty body. This paper draws on the Social Identity Approach (SIA) and the intersectionality theory to argue that identity in the workplace could be understood better through focusing on processes rather than individual narratives since processes reveal much of the complexity of prototypes especially when applied to workgroups. The paper reports the findings of a qualitative case study conducted in an English language-teaching department in Oman. The study explored identity intersectionalities within a workgroup by analyzing the data generated through 16 interviews, eight meeting observations and document analysis. The thematic analysis reveals that identities are constructed based on intersections of language, nationality, contract and professional identity. Such intersections were evident in relation to the process of recruitment, employment security and retention, staff inclusion, and professional identity enactment. These findings demonstrate that analyzing identity at the intra-categorical level sheds light on its effects at the individual level. The paper concludes by highlighting theoretical and practical implications that are relevant to ELT contexts internationally.