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Choosing a Hospital for Surgery: The Importance of Information on Quality of Care

Author

Listed:
  • Joyce Dijs-Elsinga

    (Department of Medical Decision Making, Leiden University Medical Center, Leiden, The Netherlands)

  • Wilma Otten

    (Department of Medical Decision Making, Leiden University Medical Center, Leiden, The Netherlands)

  • Martine M. Versluijs

    (Federation of Patients and Consumer Organisations in the Netherlands, Utrecht, The Netherlands)

  • Harm J. Smeets

    (Department of Surgery, Bronovo Hospital, The Hague, The Netherlands)

  • Job Kievit

    (Department of Medical Decision Making, Leiden University Medical Center, Leiden, The Netherlands, Department of Surgery, Leiden University Medical Center, Leiden, The Netherlands)

  • Robbert Vree

    (Department of Surgery, Diaconessenhuis Leiden, The Netherlands)

  • Wendeline J. van der Made

    (Department of Surgery Leiden University Medical Center, Leiden, The Netherlands)

  • Perla J. Marang-van de Mheen

    (Received 26 June 2009 from the Department of Medical Decision Making, Leiden University Medical Center, Leiden, The Netherlands, p.j.marang@lumc.nl)

Abstract

Objective. To assess whether patients use information on quality of care when choosing a hospital for surgery compared with more general hospital information. Methods. In this cross-sectional study in 3 Dutch hospitals, questionnaires were sent to 2122 patients who underwent 1 of 6 elective surgical procedures in 2005—2006 (aorta reconstruction [for treatment of aneurysm], cholecystectomy, colon resection, inguinal hernia repair, esophageal resection, thyroid surgery). Patients were asked which information they had used to choose this hospital and which information they intended to use if they would need similar surgical treatment in the future. Results. In total, 1329 questionnaires were available for analysis (response rate 62.6%). Most patients indicated having used the hospital’s good reputation (69.1%) and friendly hospital atmosphere (63.3%) to choose a hospital. For future choices, most patients intended to use the fact that they were already treated in that hospital (79.3%) and the hospital’s good reputation (74.1%). Regarding quality-of-care information, patients preferred a summary measure (% patients with ‘‘textbook outcome’’) over separate more detailed measures (52.1% v. 38.0%, χ2 = 291, P

Suggested Citation

  • Joyce Dijs-Elsinga & Wilma Otten & Martine M. Versluijs & Harm J. Smeets & Job Kievit & Robbert Vree & Wendeline J. van der Made & Perla J. Marang-van de Mheen, 2010. "Choosing a Hospital for Surgery: The Importance of Information on Quality of Care," Medical Decision Making, , vol. 30(5), pages 544-555, September.
    • Handle: RePEc:sae:medema:v:30:y:2010:i:5:p:544-555
    DOI: 10.1177/0272989X09357474
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    Cited by:

    1. Olga C. Damman & Peter Spreeuwenberg & Jany Rademakers & Michelle Hendriks, 2012. "Creating Compact Comparative Health Care Information," Medical Decision Making, , vol. 32(2), pages 287-300, March.

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