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Improving Small Business Productivity

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  • Frank Greenwood
  • Jatinder Gupta

Abstract

Humans speak, write, and use numbers and pictures to communicate. Offices are information factories created by humans. Therefore, for an office to use technology to manage and to communicate information more effectively, technology has to be applied to information in the forms of numbers, written words, pictures, and spoken words. The premier technology is the telecommunications network. It allows systems to be interconnected and people to share information more efficiently. The sine qua non is people. Attitudes control. People can make a blundering automation effort work and a technically brilliant one fail.

Suggested Citation

  • Frank Greenwood & Jatinder Gupta, 1983. "Improving Small Business Productivity," Entrepreneurship Theory and Practice, , vol. 7(4), pages 15-18, April.
  • Handle: RePEc:sae:entthe:v:7:y:1983:i:4:p:15-18
    DOI: 10.1177/104225878300700403
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