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Operations Management and Financial Performance

Author

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  • Walter E. Riggs
  • Jeffrey S. Bracker

Abstract

The major purpose of this study was to evaluate the effect of systematic application of operations management decision-making techniques on the financial performance of small firms. Data was gathered from a large number of firms through questionnaires to determine if those firms consciously employed any decision making tools in each of eleven operations management activities. A secondary purpose of the research was to explore the nature of operations management activities in the non-manufacturing environment. The results of this exploratory research provide an impetus for further study of operations management in both the small business environment and the non-manufacturing sector of the economy.

Suggested Citation

  • Walter E. Riggs & Jeffrey S. Bracker, 1985. "Operations Management and Financial Performance," Entrepreneurship Theory and Practice, , vol. 10(3), pages 17-23, January.
    • Handle: RePEc:sae:entthe:v:10:y:1985:i:3:p:17-23
    DOI: 10.1177/104225878501000302
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