IDEAS home Printed from https://ideas.repec.org/a/rom/mancon/v11y2017i1p72-81.html
   My bibliography  Save this article

Destination Management Organization’S (Dmo’S) Roles, Structures And Performance €“ Comparative Analysis

Author

Listed:
  • Adina Letitia NEGRUSA
  • Nicolae LUPU
  • Monica Maria COROS
  • Cosmin Mihai MOCA

Abstract

Destination success is a combination of tangible (product, location, and accessibility) and less tangible attributes (service and community experience). All of these factors determine the visitor’s experience. While some of them are beyond the control of DMOs, for a large part, such organizations can assure their managerial process. Therefore, the managers of DMOs can have a strong influence upon destination success. The aim of this paper is to investigate how a DMO’s activity can contribute to a destination’s competitiveness and success. In an attempt to provide a holistic view of the DMO concept, the paper examines and reviews DMOs’ roles and specific activities, as well as also the relationship between a DMO’s success and a destination’s success. By the means of the DMO’s performance evaluation, one can identify areas for improvement in economy, efficiency, capacity and effectiveness of achieving strategic and operational results, which can increase a destination’s competitiveness.

Suggested Citation

  • Adina Letitia NEGRUSA & Nicolae LUPU & Monica Maria COROS & Cosmin Mihai MOCA, 2017. "Destination Management Organization’S (Dmo’S) Roles, Structures And Performance €“ Comparative Analysis," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(1), pages 72-81, November.
    • Handle: RePEc:rom:mancon:v:11:y:2017:i:1:p:72-81
    as

    Download full text from publisher

    File URL: https://conference.management.ase.ro/archives/2017/pdf/1_8.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Volgger, Michael & Pechlaner, Harald, 2014. "Requirements for destination management organizations in destination governance: Understanding DMO success," Tourism Management, Elsevier, vol. 41(C), pages 64-75.
    2. Beritelli, Pietro & Laesser, Christian, 2011. "Power dimensions and influence reputation in tourist destinations: Empirical evidence from a network of actors and stakeholders," Tourism Management, Elsevier, vol. 32(6), pages 1299-1309.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maria Martini Barzolai & Anna Moretti, 2018. "A dynamic perspective on destination governance success: The case of an emerging network in the Dolomites," Working Papers 04, Department of Management, Università Ca' Foscari Venezia.
    2. Della Corte, Valentina & Aria, Massimo, 2016. "Coopetition and sustainable competitive advantage. The case of tourist destinations," Tourism Management, Elsevier, vol. 54(C), pages 524-540.
    3. Farmaki, Anna & Altinay, Levent & Botterill, David & Hilke, Sarina, 2015. "Politics and sustainable tourism: The case of Cyprus," Tourism Management, Elsevier, vol. 47(C), pages 178-190.
    4. Karam M. Ghazi, 2017. "The Impact of Strategic Planning on Crisis Management Styles in the 5- star Hotels," Tourism Research Institute, Journal of Tourism Research, vol. 18(1), pages 148-164, November.
    5. Mariani, Marcello M. & Giorgio, Luisa, 2017. "The “Pink Night” festival revisited: Meta-events and the role of destination partnerships in staging event tourism," Annals of Tourism Research, Elsevier, vol. 62(C), pages 89-109.
    6. Phillips, Paul & Moutinho, Luiz, 2014. "Critical review of strategic planning research in hospitality and tourism," Annals of Tourism Research, Elsevier, vol. 48(C), pages 96-120.
    7. Nunkoo, Robin & Smith, Stephen L.J., 2013. "Political economy of tourism: Trust in government actors, political support, and their determinants," Tourism Management, Elsevier, vol. 36(C), pages 120-132.
    8. Mauro Romanelli & Patrizia Gazzola & Daniele Grechi & Francesca Pollice, 2021. "Towards a sustainability‐oriented religious tourism," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(3), pages 386-396, May.
    9. Hannes Thees & Harald Pechlaner & Natalie Olbrich & Arne Schuhbert, 2020. "The Living Lab as a Tool to Promote Residents’ Participation in Destination Governance," Sustainability, MDPI, vol. 12(3), pages 1-27, February.
    10. Schuler Alexander, 2013. "Die Bedeutung von Governance für Veränderungsprozesse von Destinationen," Zeitschrift für Tourismuswissenschaft, De Gruyter, vol. 5(1), pages 23-40, May.
    11. Nunkoo, Robin, 2015. "Tourism development and trust in local government," Tourism Management, Elsevier, vol. 46(C), pages 623-634.
    12. Marco Valeri & Leslie Fadlon, 2018. "Co-Evolutionary Prospects in Tourism," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(9), pages 1-95, August.
    13. Volgger, Michael & Pechlaner, Harald & Pichler, Sabine, 2017. "The practice of destination governance: A comparative analysis of key dimensions and underlying concepts," MPRA Paper 87886, University Library of Munich, Germany.
    14. O. Cenk Demiroglu & Dieter K. Müller, 2021. "Managing Emerging Destinations: the Case of Azerbaijan," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 7(1), pages 1-27, June.
    15. Bernd F. Reitsamer & Alexandra Brunner-Sperdin, 2021. "It’s all about the brand: place brand credibility, place attachment, and consumer loyalty," Journal of Brand Management, Palgrave Macmillan, vol. 28(3), pages 291-301, May.
    16. Boley, B. Bynum & McGehee, Nancy G. & Perdue, Richard R. & Long, Patrick, 2014. "Empowerment and resident attitudes toward tourism: Strengthening the theoretical foundation through a Weberian lens," Annals of Tourism Research, Elsevier, vol. 49(C), pages 33-50.
    17. César Daniel Aguilar-Becerra & Oscar Frausto-Martínez & Hernando Avilés-Pineda & Jair J. Pineda-Pineda & Jennifer Caroline Soares & Maximino Reyes Umaña, 2019. "Path Dependence and Social Network Analysis on Evolutionary Dynamics of Tourism in Coastal Rural Communities," Sustainability, MDPI, vol. 11(18), pages 1-23, September.
    18. Volgger, Michael & Pechlaner, Harald, 2014. "Requirements for destination management organizations in destination governance: Understanding DMO success," Tourism Management, Elsevier, vol. 41(C), pages 64-75.
    19. Valeri, Marco, 2015. "Networking and cooperation practices in the Italian tourism business," MPRA Paper 77465, University Library of Munich, Germany, revised 28 Apr 2016.
    20. Wang, Weifang & van Noorloos, Femke & Spit, Tejo, 2020. "Stakeholder power relations in Land Value Capture: comparing public (China) and private (U.S.) dominant regimes," Land Use Policy, Elsevier, vol. 91(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:mancon:v:11:y:2017:i:1:p:72-81. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ciocoiu Nadia Carmen (email available below). General contact details of provider: https://edirc.repec.org/data/mnasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.