Understanding How Training And Development Influence Employee Retention: The Mediating Roles Of Organizational Culture And Satisfaction

The purpose of this study is to analyze the serial mediation effects of organizational environment, culture, and employee satisfaction on the relationship between training and development and employee retention. Based on organizational equilibrium theory and psychological contract theory, a sequential mediation model is proposed where the effect of training and development through the work environment, organizational culture, and employee satisfaction on employee retention will be studied. 117 samples were used from different service industries in Bangladesh. Process Macro, developed by Hayes in SPSS, is used to conduct the analysis. Training and development significantly influence employee retention through the serial mediation of work environment, organizational culture, and employee satisfaction as well as through the serial mediation of organizational culture and employee satisfaction. Work environment and organizational culture along with employee satisfaction were insignificant as serial mediators. In the case of individual mediation, employee satisfaction worked as a significant mediator in the relationship between training and retention, instead of work environment and culture. This study will add valuable knowledge to develop strategies for improving the retention scenarios in organizations by integrating multifaceted factors altogether to examine the multifaceted impacts on employee retention.