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Organizational Hr Processes In Compliance With The Quality Management System

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Listed:
  • Natália VRAŇAKOVÃ

    (Slovak University of Technology in Bratislava, Trnava, Slovakia)

  • Zdenka GYURà K BABEĽOVÃ

    (Slovak University of Technology in Bratislava, Trnava, Slovakia)

Abstract

The main aim of the article is to present practical examples of HR practices with respect to the quality management system and its standards. A bibliometric analysis was conducted to obtain an overview of research trends in the field of HR management in the context of quality management. The article also presents the connections of HR practices with quality management systems (QMS) with an emphasis on the importance of a process approach in human resource management. The article presents selected human resource management processes such as recruitment, hiring and adaptation. Examples of documents related to human resource management processes are also provided. A standardized job description structure is presented as an output of the job analysis process. An example of a responsibility matrix is provided, defining employee responsibilities, in which their readiness to perform specific work activities, acquired through training, is also recorded.

Suggested Citation

  • Natália VRAŇAKOVà & Zdenka GYURà K BABEĽOVÃ, 2025. "Organizational Hr Processes In Compliance With The Quality Management System," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 15(2), pages 92-108, June.
  • Handle: RePEc:rom:bemann:v:15:y:2025:i:2:p:92-108
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    File URL: https://beman.ase.ro/no152/7.pdf
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    References listed on IDEAS

    as
    1. Arnaud Eve & Pierre-Antoine Sprimont, 2016. "Perceptions and Attitudes relating to ISO 9001: an Investigation with Operational Personnel [Perceptions et attitudes liées à la norme ISO 9001 : une analyse auprès de salariés opérationnels]," Post-Print hal-01574343, HAL.
    2. Alice STEFANESCU & Daria MARIN, 2025. "Ethical Dimensions Of Human Resources Auditing In The Digital Era," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 15(1), pages 28-38, March.
    3. Maitha Abdul Wahid ALKHAFILI & Afraa Mohammad ALAWADHI, 2023. "Application And Implementation Of Tqm Within The Federal Authority For Identity (Icp) - Uae," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 113-125, March.
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