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Synergetic Approach In The Provision Of Services-Governmental Services Transportation
[Синергетический Подход При Оказании Сервисных Услуг На Транспорте]

Author

Listed:
  • Zaryan Asya (Зарян А.З.)

    (Ugorsky State University)

  • Pavlova Elena (Павлова Е.И.)

    (Ugorsky State University)

Abstract

A new approach to the development of transport services in Russia, based on a comprehensive service provision, is presented. The features of the services rendered in the largest transport companies in Russia are reflected. The conditions, main problems of service implementation and key tasks are analyzed. The scheme of organization of customer-oriented service in transport is proposed. The centralized network structure of a promising service is presented, and the economic and market aspects of implementing the developed approach are highlighted.

Suggested Citation

  • Zaryan Asya (Зарян А.З.) & Pavlova Elena (Павлова Е.И.), 2020. "Synergetic Approach In The Provision Of Services-Governmental Services Transportation [Синергетический Подход При Оказании Сервисных Услуг На Транспорте]," State and Municipal Management Scholar Notes, Russian Presidential Academy of National Economy and Public Administration, vol. 1, pages 76-79.
    • Handle: RePEc:rnp:smmscn:s20110
    as

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