Gender, Elder Care and Care Workers in Thai Governmental Home for the Aged

Thai government discouraged formal care. Research on care workers and care work in Thai governmental homes for the aged was limited and unvoiced. This research aimed to investigate gender, elder care and care workers in Thai governmental home for the aged by exploring (1.) gender and care workers, (2.) how elder care was performed, (3.) care workers’ work condition and (4.) care workers’ work satisfaction. Qualitative research was employed to understand care workers’ perspectives. Research techniques were observation, focus group interview and in-depth interview with all care workers in one Thai governmental home for the aged and interview with key informants. Identifying themes and content analysis was applied. The results showed that there were more female than male care workers. Care work was socially constructed to women’s roles. There was an awareness to include both genders in care work, especially demanding for same sex of care workers and older persons for personal care. Since there were high numbers of older persons, care work demanded work that is more physical. Care work was not a professional work and attracted more women who were unemployed or had low level of education. Care work was linked to unpaid or low paid work. Since Thai government discouraged formal care, more care workers experienced poor work condition and dissatisfaction due to double disadvantages of under valuation of care work and formal care. There were more dissatisfied care workers who expressed poor working condition as no advancement, inadequate salary and benefits, poor coordination among departments, conflicts among coworkers, which affected personal goals, family life and health of care workers. However, satisfied care workers expressed mental and spiritual fulfillment as love, care, attachment, life meaning and morality that could overcome negative aspects of care work. Research, policy, practical implications and recommendations were to create more awareness of gender and care work that links to care workers’ work condition and satisfaction in formal care in Thailand.