IDEAS home Printed from https://ideas.repec.org/a/rnd/arjevr/v4y2013i5id4447.html

Knowledge Management Strategies as a Competitive Advantage for Delivering Professional E-Government Services

Author

Listed:
  • Mahdieh Sabaghpour, Azarian
  • Md. Nasiruzzaman
  • Md. Najibul Huq
  • Jamaludin Ibrahim

Abstract

Nowadays, organizations emphasize on practicing knowledge management to achieve higher level of efficiencies across delivering professional services, improving accountability, making informed decisions, enhancing partnerships, capturing the knowledge of an ageing workforce and improving overall performance. This paper investigates on a number of new generation Knowledge Management strategies to improve professional e-government service deliveries, which drives competitive advantage of successful horizontal and vertical interaction. Moreover, transformation of e-government to m- government (m-government platform) and social media analysis, knowledge sharing and personalization are four main KM strategies those specifically are targeted to attract youth generation to effectively use online governmental services, thus a proposed framework through this paper illustrates how successful integration of KM strategies and professional e-government services drive competitive advantage.

Suggested Citation

  • Mahdieh Sabaghpour, Azarian & Md. Nasiruzzaman & Md. Najibul Huq & Jamaludin Ibrahim, 2013. "Knowledge Management Strategies as a Competitive Advantage for Delivering Professional E-Government Services," Journal of Education and Vocational Research, AMH International, vol. 4(5), pages 134-138, May.
    • Handle: RePEc:rnd:arjevr:v:4:y:2013:i:5:id:4447
    DOI: 10.22610/jevr.v4i5.111
    as

    Download full text from publisher

    File URL: https://amhinternational.com/jevr/article/view/4447-knowledge-management-strategies-as-a-competitive-advantage-for-delivering-professional-e-government-services
    File Function: Abstract page
    Download Restriction: no
    File URL: https://amhinternational.com/jevr/article/download/4447-knowledge-management-strategies-as-a-competitive-advantage-for-delivering-professional-e-government-services/e9386e85-56e0-413e-a899-e4b7acc1ac86
    File Function: Full text
    Download Restriction: no
    File URL: https://libkey.io/10.22610/jevr.v4i5.111?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arjevr:v:4:y:2013:i:5:id:4447. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: AMH International (email available below). General contact details of provider: https://amhinternational.com/jevr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.