Service Quality of Public Technical Vocational Education and Training Colleges in South Africa: Customer Expectations and Perceptions
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DOI: 10.22610/jebs.v10i6(J).2608
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References listed on IDEAS
- Arpita Khare, 2011. "Customers' perception and attitude towards service quality in multinational banks in India," International Journal of Services and Operations Management, Inderscience Enterprises Ltd, vol. 10(2), pages 199-215.
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