IDEAS home Printed from https://ideas.repec.org/a/ris/utmsje/0111.html
   My bibliography  Save this article

Business Excellence As A Crucial Component For Organization Competitiveness

Author

Listed:
  • Pozega, Zeljko

    (Faculty of Economics, University of Osijek)

  • Crnkovic, Boris

    (Faculty of Economics, University of Osijek)

  • Udovicic, Ana

    (Polytechnic of Sibenik, Croatia)

Abstract

Background: Business excellence represents one of the most valuable management means of achieving competitive advantage of organizations. Modern and global market demands new organizational approaches for the long-term improvement at all organization levels. Objectives: This paper is concerned with the level of business excellence in Sibenik-Knin County and the level of knowledge about the EFQM model. Moreover, this paper is concerned with the level of knowledge of the top management concerning the business excellence and quality principles. Methods/Approach: For the purpose of this paper, the research was conducted among organizations in Sibenik-Knin County. Results: The results showed that the organizations in Sibenik-Knin County lack the initiatives for the systematic approach and implementation of business excellence model, but poses the knowledge about the basic concepts of business excellence. Conclusions: The research had showed that the organizations believe that the ISO certification is sufficient for strengthening competitive advantage and organization success.

Suggested Citation

  • Pozega, Zeljko & Crnkovic, Boris & Udovicic, Ana, 2014. "Business Excellence As A Crucial Component For Organization Competitiveness," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 5(2), pages 179-188.
    • Handle: RePEc:ris:utmsje:0111
    as

    Download full text from publisher

    File URL: http://utmsjoe.mk/files/Vol.%205%20No.%202/2-6-Pozega-Crnkovic-Udovicic(1).pdf
    File Function: Full text
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Pop, Izabela Luiza & Florina Hahn, Rada & Michaela Radulescu, Corina, 2018. "Sustainable Development As A Source Of Competitive Advantage:An Empirical Research Study In Museums," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 9(1), pages 73-83.

    More about this item

    Keywords

    quality; business excellence; EFQM;
    All these keywords.

    JEL classification:

    • D02 - Microeconomics - - General - - - Institutions: Design, Formation, Operations, and Impact

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:utmsje:0111. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Assistant Professor. Dejan Nakovski, PhD (email available below). General contact details of provider: https://edirc.repec.org/data/feutmmk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.