Crm Development In Hospitality Companies For The Purpose Of Increasing The Competitiveness In The Tourist Market
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References listed on IDEAS
- Christian H.M. Ketels & Olga Memedovic, 2008. "From clusters to cluster-based economic development," International Journal of Technological Learning, Innovation and Development, Inderscience Enterprises Ltd, vol. 1(3), pages 375-392.
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KeywordsCRM; tourism; information systems; new technologies;
- L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
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