IDEAS home Printed from https://ideas.repec.org/a/ris/sphecs/0304.html
   My bibliography  Save this article

The Development Of Quality Management In The Tourism Industry

Author

Listed:
  • SOFRONOV, Bogdan

    (University Politehnica of Bucharest)

Abstract

Tourism is a dynamic and competitive industry that requires the ability to adapt to the customers changing needs and desires as the customers’ satisfaction, safety and enjoyment are the main focus of the tourism business.The development objective of tourism industry is to contribute to the enhancement of the quality and variety of tourism products and services in targeted destinations in order to increase the number of tourist visits, foreign exchange earnings and jobs.Tourism development mainly refers to the situation of getting quality growth in tourism sectors in terms of its development, strong plan and policies and marketing throughout the world. Moreover, the tourism development includes accessible way to reach the destination, proper facilities like hotels, means of transportation, amenities, for the tourist to have full satisfaction in the particular destination.Quality is the most important competitive advantage of a tourism company or the key to competitiveness

Suggested Citation

  • SOFRONOV, Bogdan, 2018. "The Development Of Quality Management In The Tourism Industry," Annals of Spiru Haret University, Economic Series, Universitatea Spiru Haret, vol. 18(2), pages 173-187.
    • Handle: RePEc:ris:sphecs:0304
    as

    Download full text from publisher

    File URL: http://anale.spiruharet.ro/index.php/economics/article/view/1829
    File Function: Full text
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    quality management; tourism development; tourism; tourism industry; international tourism;
    All these keywords.

    JEL classification:

    • Z30 - Other Special Topics - - Tourism Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:sphecs:0304. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Aurelian A BONDREA or Constantin Mecu (email available below). General contact details of provider: https://edirc.repec.org/data/ffuspro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.