IDEAS home Printed from https://ideas.repec.org/a/ris/jofitr/1333.html
   My bibliography  Save this article

Enterprise transformation

Author

Listed:

Abstract

After many years of ‘tinkering around the edges’, financial institutions of today are finally waking up to the fact that they must undertake a total transformation of their operations and technology into efficient, cost effective, customer friendly, and controlled environments. The technology and management barriers that have slowed this transformation are finally breaking down and the rise of the offshoring and outsourcing phenomenon has fueled this move into a ‘second wave’ of transformation programs. To achieve the planned benefits, transformation requires a re-assessment of an organization’s overall operating model. We believe that, in order to transform, organizations will now have to embrace new operating models, understand where value is created, and where others might better do so. But, above all, they will require major improvement in management’s execution and migration skills. This article explores the fundamental question of why most financial services companies have not undertaken the massive process and organizational change required to really make the most of these second wave opportunities and what are the key challenges and opportunities?

Suggested Citation

  • Owen, John & van Rijn, Willem, 2003. "Enterprise transformation," Journal of Financial Transformation, Capco Institute, vol. 9, pages 77-84.
    • Handle: RePEc:ris:jofitr:1333
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Keywords

    Transformation; new operating models; financial institutions;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:jofitr:1333. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Prof. Shahin Shojai (email available below). General contact details of provider: http://www.capco.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.