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Crisis of confidence: A cause or a consequence?

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Abstract

The financial services industry is facing the most severe crisis of confidence of its short history. Given the industry's poor track record at managing such crises, we have decided to provide some guidelines on how they can best be managed. This article looks at the problems currently facing our industry and provides a prescriptive description of how they can be solved.

Suggested Citation

  • Shojai, Shahin & Wang, Samuel, 2003. "Crisis of confidence: A cause or a consequence?," Journal of Financial Transformation, Capco Institute, vol. 7, pages 77-83.
    • Handle: RePEc:ris:jofitr:1302
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    More about this item

    Keywords

    Financial crises; reputational risk; crisis management;
    All these keywords.

    JEL classification:

    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill

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