Delivering service improvements in sync with customer demand is an established way of life in the fast-paced sector of securities services. Strong user governance of service providers further ensures that they produce what their clients want, at the right price. However, our business is becoming so heavily automated that almost all improvements now involve systems changes. With systems budgets under severe constraint, prioritization is paramount if time and resources are not to be wasted.
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Volume (Year): 5 (2002)
Issue (Month): ()
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