IDEAS home Printed from https://ideas.repec.org/a/ris/ijentr/0188.html
   My bibliography  Save this article

Exploring The Relationship Between Emotional Intelligence And Job Performance: A Study Of Jordanian Retail Industry

Author

Listed:
  • Ahmad Fathi Alheet

    (Al-Ahliyya Amman University)

  • Yacoub Hamdan

    (Al-Ahliyya Amman University)

Abstract

Emotional Intelligence is the ability to understand and recognise emotions in oneself and in others. At the workplace, it helps preserve a healthy work environment through better collaboration among workers. This research study examines the link between emotional intelligence and job performance of employees working in the Jordanian retail industry. Using the data of 120 employees of different age, gender and work experience, the study finds are a significant relationship between emotional intelligence and employees’ work performance. It is also observed that emotional intelligence differs with respect to employees’ experience but not with gender or age. The study recommends Jordanian organisations to introduce emotional intelligence development programs for existing staff to improve their performance at work.

Suggested Citation

  • Ahmad Fathi Alheet & Yacoub Hamdan, 2021. "Exploring The Relationship Between Emotional Intelligence And Job Performance: A Study Of Jordanian Retail Industry," International Journal of Entrepreneurship, Allied Business Academies, vol. 25(3).
    • Handle: RePEc:ris:ijentr:0188
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    More about this item

    Keywords

    Emotional Intelligence; Work Performance; Demographic Factors; Jordan Retail Industry;
    All these keywords.

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:ijentr:0188. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Mouawiya Al Awad (email available below). General contact details of provider: https://www.abacademies.org/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.