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The Impact of Organizational Conflict on Burnout: A Research in a Public Hospital

Author

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  • Tufekci, Nezihe

    (Suleyman Demirel University)

Abstract

Organizational conflict can be considered as an inevitable process because it can be experienced in every organization. Organizational conflict; intergroup conflicts, intragroup conflicts, and/or interpersonal conflicts. The occurrence of organizational clashes can lead to the burnout of employees. The most important indicators of burnout are taken as emotional exhaustion, desensitization and diminished personal success feeling, which are considered as sub-dimensions. The aim of this research is to investigate the effect of the organizational conflict on burnout. In addition to this main purpose, the effects of sub-dimensions of organizational conflict on the sub-dimensions of burnout were also investigated. Within this scope, data were collected from a public hospital in Antalya. A data set was created with 452 people and the hypotheses determined for the purpose of the research were tested. In the research, path analysis with LISREL has been done as the result of the effect of organizational conflict on burnout. Moreover, the results of the intergroup conflicts, the intragroup conflicts and the interpersonal conflicts have affecting the conclusion that a lot of burnout dimensions. Some hypotheses on emotional exhaustion in the study did not give meaningful results.

Suggested Citation

  • Tufekci, Nezihe, 2018. "The Impact of Organizational Conflict on Burnout: A Research in a Public Hospital," Business and Economics Research Journal, Uludag University, Faculty of Economics and Administrative Sciences, vol. 9(2), pages 413-429, April.
    • Handle: RePEc:ris:buecrj:0335
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    More about this item

    Keywords

    Organizational Conflict; Burnout; Healthcare Sector;
    All these keywords.

    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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