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Determinants of Shift Work impacting Job Satisfaction: A study on Service Sector Organizations in Pakistan


  • Wasim Abbas Awan

    (Khadim Ali Shah Bukhari Institute of Technology, Karachi, Pakistan)


This study aims to investigate the impact of determinants of shift work on job satisfaction in service sector organizations of Pakistan. History reveals that the invention of Thomas Edison brought the change in working environment and industrial revolution results in the birth of shift works. A great number of theories in Management are there to define Job satisfaction. All of them show the relationship between ability to perform and the productivity. In order to investigate their impact descriptive study is taken in to account in which survey research method is used to collect data. On the basis of quantitative analysis this study reveals that determinants of shift work has positive impact on job satisfaction. Finally recommendations are made to increase shift work in service sector organizations of Pakistan so that people may upraise their standards of living

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  • Wasim Abbas Awan, 2013. "Determinants of Shift Work impacting Job Satisfaction: A study on Service Sector Organizations in Pakistan," International Journal of Research in Business and Social Science, Society for the Study of Business & Finance, vol. 2(4), pages 49-59, October.
  • Handle: RePEc:rbs:ijbrss:v:2:y:2013:i:4:p:49-59

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    References listed on IDEAS

    1. Ha, Sejin & Stoel, Leslie, 2009. "Consumer e-shopping acceptance: Antecedents in a technology acceptance model," Journal of Business Research, Elsevier, vol. 62(5), pages 565-571, May.
    2. Forsythe, Sandra M. & Shi, Bo, 2003. "Consumer patronage and risk perceptions in Internet shopping," Journal of Business Research, Elsevier, vol. 56(11), pages 867-875, November.
    3. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
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