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Understanding the use of cloud accounting among SMEs in Zimbabwe: An exploratory analysis

Author

Listed:
  • Banele Dlamini

    (School of Accounting Sciences, North-West University, Potchefstroom, Republic of South Africa)

  • Danie P Schutte

    (School of Accounting Sciences, North-West University)

Abstract

This exploratory analysis investigated the use of cloud accounting within the SME sector in Zimbabwe. This study addresses a significant gap in the existing literature, as no prior research has specifically explored the utilization of cloud accounting within the SME sector in Zimbabwe. The study employed a qualitative research approach using purposive sampling. Data was collected from semi-structured interviews and was thematically analyzed. The study revealed a low utilization of cloud accounting among SMEs in Zimbabwe. The lack of awareness is particularly pronounced, hindering SMEs from recognizing the benefits and functionalities of cloud accounting systems. The study found that SMEs implementing cloud accounting experience many benefits that significantly enhance their financial management processes, operational efficiency, and overall business performance. The study emphasized the need for targeted awareness campaigns, comprehensive training programs, and robust policy support to bridge the knowledge gap and facilitate the widespread adoption of cloud accounting. The findings offer valuable insights for policymakers, educators, and technology vendors aiming to promote the digital transformation of the SME sector in Zimbabwe. Value This study provides valuable insights into the barriers and opportunities for adopting cloud accounting in Zimbabwe's SME sector, highlighting the need for awareness, training, and policy support to drive digital transformation and improve financial management, operational efficiency, and overall business performance. Key Words:Cloud accounting, Exploratory analysis, SMEs, Zimbabwe

Suggested Citation

  • Banele Dlamini & Danie P Schutte, 2025. "Understanding the use of cloud accounting among SMEs in Zimbabwe: An exploratory analysis," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 14(6), pages 101-107, August.
    • Handle: RePEc:rbs:ijbrss:v:14:y:2025:i:6:p:101-107
    DOI: 10.20525/ijrbs.v14i6.4190
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    References listed on IDEAS

    as
    1. Dalinee Sastararuji & Danupol Hoonsopon & Pongsakorn Pitchayadol & Pimsiri Chiwamit, 2022. "Cloud accounting adoption in Thai SMEs amid the COVID-19 pandemic: an explanatory case study," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-25, December.
    2. Shahriar Akter & Katina Michael & Muhammad Rajib Uddin & Grace McCarthy & Mahfuzur Rahman, 2022. "Transforming business using digital innovations: the application of AI, blockchain, cloud and data analytics," Annals of Operations Research, Springer, vol. 308(1), pages 7-39, January.
    3. Daniela MITRAN, 2020. "Risks And Benefits Of Adopting Cloud Accounting," Internal Auditing and Risk Management, Athenaeum University of Bucharest, vol. 60(4), pages 22-32, December.
    4. Mufaro Dzingirai & Shingirai Sikomwe & Noah Tshuma, 2022. "Corporate Governance Challenges for Small and Medium Enterprises in the Constrained Zimbabwean Economy," International Journal of Applied Management Sciences and Engineering (IJAMSE), IGI Global Scientific Publishing, vol. 9(1), pages 1-14, January.
    5. Moll, Jodie & Yigitbasioglu, Ogan, 2019. "The role of internet-related technologies in shaping the work of accountants: New directions for accounting research," The British Accounting Review, Elsevier, vol. 51(6).
    6. Walter Chipambwa & Richie Moalosi & Yaone Rapitsenyane & Olefile Bethuel Molwane, 2023. "Sustainable Design Orientation in Furniture-Manufacturing SMEs in Zimbabwe," Sustainability, MDPI, vol. 15(9), pages 1-14, May.
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