IDEAS home Printed from https://ideas.repec.org/a/rbs/ijbrss/v12y2023i7p24-37.html
   My bibliography  Save this article

The role of service innovation in mediating entrepreneurial orientation, organizational learning capability, and organizational performance relationship: a study on Directorate General of State Assets Management, Indonesia

Author

Listed:
  • Rima Pusparani

    (University of Brawijaya)

  • Wahdiyat Moko

    (University of Brawijaya)

  • Sri Palupi Prabandari

    (University of Brawijaya)

Abstract

In 1997, Indonesia had a severe economic crisis, which prompted the Indonesian government to face significant pressure to promptly initiate governmental reform. There is a prevailing desire among the general public for enhancements in governance, with one aspect of this being the implicit need for improvements in government performance. This study investigates the role of service innovation as a mediator in the relationship between entrepreneurial orientation, organizational learning capability, and organizational performance. The study was conducted at the Directorate General of State Assets Management (DGSAM) in Indonesia. The questionnaires were collected from a total of 226 head offices, specifically from the heads of sections under the vertical agency of DGSAM, which is the State Assets and Auction Service Office (Kantor Pelayanan Kekayaan Negara dan Lelang/KPKNL). A quantitative approach was employed in order to elucidate, substantiate, and exemplify the hypothesis posited in the investigation pertaining to the observed events. The statistical technique employed for data processing was Partial Least Squares Structural Equation Modeling (PLS-SEM). This study demonstrates a significant and positive correlation between entrepreneurial approach and organizational learning capability, and both service innovation and organizational success. However, it is determined that service innovation does not act as a mediator in the relationship between entrepreneurial attitude and organizational learning capability in terms of organizational performance. The anticipated outcomes of this study are expected to make significant contributions to the field of science and its associated stakeholders. Key Words:Public Entrepreneurship, Entrepreneurial Orientation, Organizational Learning Capability, Service Innovation, Organizational Performance

Suggested Citation

  • Rima Pusparani & Wahdiyat Moko & Sri Palupi Prabandari, 2023. "The role of service innovation in mediating entrepreneurial orientation, organizational learning capability, and organizational performance relationship: a study on Directorate General of State Assets," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(7), pages 24-37, October.
    • Handle: RePEc:rbs:ijbrss:v:12:y:2023:i:7:p:24-37
    DOI: 10.20525/ijrbs.v12i7.2921
    as

    Download full text from publisher

    File URL: https://ssbfnet.com/ojs/index.php/ijrbs/article/view/2921/1977
    Download Restriction: no
    File URL: https://doi.org/10.20525/ijrbs.v12i7.2921
    Download Restriction: no
    File URL: https://libkey.io/10.20525/ijrbs.v12i7.2921?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rbs:ijbrss:v:12:y:2023:i:7:p:24-37. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Umit Hacioglu (email available below). General contact details of provider: https://edirc.repec.org/data/ssbffea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.