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The effect of perceived ease of use, perceived usefulness, and perceived benefits on interest in using Bank Syariah Indonesia mobile banking

Author

Listed:
  • Diah Ayu Paramita

    (Universitas Islam Indonesia)

  • Anas Hidayat

    (Universitas Islam Indonesia)

Abstract

This study aims to analyze the perceived ease of use, perceived usefulness, and perceived benefits on interest in using Bank Syariah Indonesia mobile banking. The research method used is a quantitative approach. The sample size for this study was 250 respondents. Data were analyzed by structural equation modeling (SEM) and processed with AMOS 24.0. The results of the SEM analysis show that perceived usefulness has a significant positive impact on attitudes toward mobile banking use. Perceived Ease of Use has a positive and significant effect on the Perceived Usefulness of mobile banking. Perceived ease of use has no significant effect on attitudes toward using mobile banking. Perceived Usefulness has a positive and significant effect on Behavioral Intention to Use mobile banking. Therefore, attitudes toward using mobile banking have a significant positive impact on behavioral intentions to use mobile banking. Key Words: Perceived Usefulness, Perceived Ease of Use, Perceived Benefits, Attitudes Towards, Behavioral Intentions to Use.

Suggested Citation

  • Diah Ayu Paramita & Anas Hidayat, 2023. "The effect of perceived ease of use, perceived usefulness, and perceived benefits on interest in using Bank Syariah Indonesia mobile banking," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(5), pages 01-09, July.
    • Handle: RePEc:rbs:ijbrss:v:12:y:2023:i:5:p:01-09
    DOI: 10.20525/ijrbs.v12i5.2643
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    References listed on IDEAS

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    1. Siu-cheung Chan & Ming-te Lu, 2004. "Understanding Internet Banking Adoption and Use Behavior: A Hong Kong Perspective," Journal of Global Information Management (JGIM), IGI Global, vol. 12(3), pages 21-43, July.
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    Cited by:

    1. Soukaina Boualou & Najwa Dorhmi & Ilham El Haraoui, 2023. "Étude empirique sur l'adoption des services bancaires mobiles au Maroc Empirical study on the adoption of mobile banking services in Morocco," Post-Print hal-04189598, HAL.
    2. Isbandriyati Mutmainah & Iis Anisa Yulia & Foni Agus Setiawan & Aditya Sugih Setiawan & Immas Nurhayati & Bambang Hengky Rainanto & Sri Harini & Endri Endri, 2025. "Analysis of Factors Influencing Digital Transformation of Tourism Villages: Evidence from Bogor, Indonesia," Tourism and Hospitality, MDPI, vol. 6(2), pages 1-23, March.

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