IDEAS home Printed from https://ideas.repec.org/a/rau/journl/v5y2010i1p231-237.html
   My bibliography  Save this article

Facing Knowledge Economy Challenges Through Service Innovation

Author

Listed:
  • Monica Paula Rațiu

    () (Romanian-American University, Bucharest)

  • Irina Purcărea

    (Academy of Economic Studies, Bucharest)

Abstract

The service industry demands innovation in the coming decades to reach competitiveness and success. Companies’ leaders must constantly innovate by redesigning their organizations to adapt to new conditions, while ensuring that the customer is highly satisfied. To face present challenges of knowledge economy, service firms of all types must start defending themselves which is about proactive, far-reaching, often draconian changes, focusing on customer preferences, quality and technological interfaces. Our paper focus on service innovation content and its key potential for the service companies, also discussing present challenges and future trends of innovation in Romania.

Suggested Citation

  • Monica Paula Rațiu & Irina Purcărea, 2010. "Facing Knowledge Economy Challenges Through Service Innovation," Romanian Economic Business Review, Romanian-American University, vol. 5(1), pages 231-237, March.
  • Handle: RePEc:rau:journl:v:5:y:2010:i:1:p:231-237
    as

    Download full text from publisher

    File URL: http://www.rebe.rau.ro/RePEc/rau/journl/SP10/REBE-SP10-A23.pdf
    Download Restriction: no

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rau:journl:v:5:y:2010:i:1:p:231-237. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Alex Tabusca). General contact details of provider: http://edirc.repec.org/data/ferauro.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.