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Workload, work stress, and internal communication as predictors of employee loyalty in a regional agriculture office

Author

Listed:
  • Nurhaqiqi Rizqi

    (Management Study Program, Faculty of Economics, Asahan University)

  • Surya Bakti

    (https://orcid.org/0009-0005-4055-3712)

Abstract

This study examined workload, work stress, and internal communication as predictors of employee loyalty among civil servants or Aparatur Sipil Negara (ASN) at the Asahan Regency Agriculture Office in North Sumatra, Indonesia. Drawing on the Job Demands-Resources (JD-R) model and Social Exchange Theory, this study uses a quantitative explanatory design with saturation sampling of the fully eligible workforce (N = 31). Data were collected using a five-point Likert questionnaire and analyzed using multiple linear regression. The results show that workload is positively associated with employee loyalty (B = 0.508, p = .007), and internal communication is also positively associated (B = 0.389, p = .025), while work stress is not statistically significant (B = -0.050, p = .618). The three predictors were jointly significant (F(3, 27) = 52.71, p

Suggested Citation

  • Nurhaqiqi Rizqi & Surya Bakti, 2026. "Workload, work stress, and internal communication as predictors of employee loyalty in a regional agriculture office," Priviet Social Sciences Journal, Privietlab Research Center, vol. 6(5), pages 463-478, May.
    • Handle: RePEc:prv:pssjpv:1944
    DOI: 10.55942/pssj.v6i5.1944
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