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From watchdog to catalyst: How emotional intelligence, organizational culture, and training drive auditor performance in Indonesia’s inspectorate general

Author

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  • Kelik Nugroho

    (Sekolah Tinggi Ilmu Ekonomi Kusuma Negara)

Abstract

This study tests a governance-grounded model in which emotional intelligence (EI), organizational culture (OC), and education–training (Diklat) jointly predict auditor job performance within the Inspectorate General of the Indonesian Ministry of Religious Affairs. Using a cross-sectional explanatory survey of 92 government auditors, we measured EI (self-awareness, self-regulation, motivation, empathy, social skills), OC (integrity, discipline, learning orientation, team/people focus), Diklat (relevance, delivery, instructor quality, facilities), and performance (ability, initiative, timeliness, quality, communication) on five-point Likert scales, with supervisor input to reduce common-method bias. All instruments demonstrated strong reliability (α = .909–.965) and satisfactory validity. Bivariate regressions showed large positive effects on performance for EI (R² = .693), OC (R² = .654), and Diklat (R² = .756). In a joint OLS model, all predictors remained significant with standardized coefficients: Diklat (β = .497, p

Suggested Citation

  • Kelik Nugroho, 2025. "From watchdog to catalyst: How emotional intelligence, organizational culture, and training drive auditor performance in Indonesia’s inspectorate general," Journal of Economics and Business Letters, Privietlab Research Center, vol. 5(2), pages 49-58, April.
    • Handle: RePEc:prv:jeblpv:880
    DOI: 10.55942/jebl.v5i2.880
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