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Understanding consumer behavior in Lebanon’s polycrisis: The role of ethnocentrism, coping ability, and socioeconomic status

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  • Imad Bou-Hamad

Abstract

Consumer behavior during crisis has grown into an increasingly significant subject of study, as financial and social disturbances affect purchase choices and market dynamics. In Lebanon, a country experiencing a prolonged economic crisis and societal instability, businesses and policymakers face urgent challenges in maintaining consumer demand for domestic products. Drawing on the Theory of Reasoned Action and the Transactional Model of Stress and Coping, this study aims to investigate the demographic, psychological, and socioeconomic predictors of ethnocentrism and purchasing intentions for Lebanese products in this environment. A quantitative approach was adopted. Data were collected from 606 Lebanese consumers through a structured survey between March and May 2021 during the country’s financial collapse, COVID-19 pandemic, and Beirut port explosion. The findings show that ethnocentrism (β = 0.253, p

Suggested Citation

  • Imad Bou-Hamad, 2026. "Understanding consumer behavior in Lebanon’s polycrisis: The role of ethnocentrism, coping ability, and socioeconomic status," PLOS ONE, Public Library of Science, vol. 21(2), pages 1-27, February.
    • Handle: RePEc:plo:pone00:0341265
    DOI: 10.1371/journal.pone.0341265
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