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Financial inclusion for persons with disabilities: Experiences of providers and users of financial products and services in Kenya

Author

Listed:
  • Sheru W Muuo
  • Bhavisha Virendrakumar
  • George Okello
  • Moses Chege
  • Vibian Angwenyi
  • Kenneth Gichohi
  • Hillary Kibet
  • Sally Nduta
  • Stevens Bechange
  • Elena Schmidt
  • Simon Brown
  • Emma Jolley

Abstract

Background: Inclusion of persons with disabilities in financial products and services has been identified as an important step on the pathway to achieving the sustainable development goals. Evidence of how people with disabilities are included in financial products and services including strategies to improve their inclusion in low and middle-income countries is limited. We draw on qualitative data to to understand the experiences of providing and using financial products and services from the perspectives of persons with disabilities and representatives of different financial institutions in Nairobi and Migori counties of Kenya. Methods: Eighty-one persons with disabilities (49.4%

Suggested Citation

  • Sheru W Muuo & Bhavisha Virendrakumar & George Okello & Moses Chege & Vibian Angwenyi & Kenneth Gichohi & Hillary Kibet & Sally Nduta & Stevens Bechange & Elena Schmidt & Simon Brown & Emma Jolley, 2025. "Financial inclusion for persons with disabilities: Experiences of providers and users of financial products and services in Kenya," PLOS ONE, Public Library of Science, vol. 20(4), pages 1-16, April.
    • Handle: RePEc:plo:pone00:0321493
    DOI: 10.1371/journal.pone.0321493
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    References listed on IDEAS

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    1. Shen Yap & Hui Shan Lee & Ping Xin Liew, 2023. "The role of financial inclusion in achieving finance-related sustainable development goals (SDGs): a cross-country analysis," Economic Research-Ekonomska Istraživanja, Taylor & Francis Journals, vol. 36(3), pages 2212028-221, December.
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