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Technostress and its associated factors: Burnout and fatigue among Malaysian healthcare workers (HCWs) in state hospitals

Author

Listed:
  • Nor Asiah Muhamad
  • Nur Hasnah Ma’amor
  • Nurul Hidayah Jamalluddin
  • Izzah Athirah Rosli
  • Fatin Norhasny Leman
  • Tengku Puteri Nadiah Tengku Baharudin Shah
  • Nurul Syazwani Misnan
  • Norni Abdullah
  • Mohammad Zabri Johari
  • Norliza Chemi
  • Norashikin Ibrahim
  • on behalf of the Member of Technostress Study

Abstract

Background: Technostress is defined as a psychological state associated with the increased usage of advanced computer technologies on a daily basis. It is also defined as an anxiety feeling or mental strain due to excessive exposure or involvement with technologies. Aim: This study aimed to determine the level of technostress associated with burnout and fatigue among healthcare workers (HCWs) in the state hospitals of Malaysia. Methods: A cross-sectional study was conducted from September 2022 to November 2023 among HCWs working in the 15-state hospitals in Malaysia. A standardized questionnaire was distributed among the HCWs in the state hospitals in Malaysia. The questionnaire contains information on socio-demography and topic-specific scales on technostress, burnout and fatigue. Results: A total of 1620 HCWs were included in the analysis, of which 244 (15%) have high level of technostress, 1089 (67%) have moderate technostress, and 287 (18%) have low technostress. Burnout, and fatigue were significantly associated with technostress. HCWs with moderate burnout were less likely to have high technostress compared to those with high burnout (B = -0.993, 95% CI; 0.231 - 0.594; p

Suggested Citation

  • Nor Asiah Muhamad & Nur Hasnah Ma’amor & Nurul Hidayah Jamalluddin & Izzah Athirah Rosli & Fatin Norhasny Leman & Tengku Puteri Nadiah Tengku Baharudin Shah & Nurul Syazwani Misnan & Norni Abdullah & , 2025. "Technostress and its associated factors: Burnout and fatigue among Malaysian healthcare workers (HCWs) in state hospitals," PLOS ONE, Public Library of Science, vol. 20(3), pages 1-14, March.
    • Handle: RePEc:plo:pone00:0319506
    DOI: 10.1371/journal.pone.0319506
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