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The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses

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  • Salam AlRatrout
  • Imad Abu Khader
  • Mohammed ALBashtawy
  • Mohammed Asia
  • Abdullah Alkhawaldeh
  • Salam Bani Hani

Abstract

Background: The quality and safety education for nurses (QSEN) competency program represents a valuable initiative in nursing practice and education, equipping nurses with the essential knowledge, attitude, and skills (KAS) required to deliver safe, efficient, and patient-centered care. Purpose: This study aims to determine the impact of QSEN competency on the KAS of nurses in Palestine. Method: A quasi-experimental pre-test and post-test design with two groups was used utilizing a questionnaire to collect data from 164 Junior nurses in two governmental hospitals within the period of 25th, January to the 10th February 2024. Patricia Benner’s theory suggests that a strong educational foundation and diverse experiences enable nurses to enhance their patient care knowledge and abilities over time. Results: The findings indicate that nurses in Palestine can benefit from targeted interventions and QSEN educational programs aimed at improving their patient-centered care competence, as post-test scores show a significant rise over pre-test scores. Junior nurses who participated in the QSEN program experienced a 57% increase in knowledge, a 57% increase in skills, and a 64% increase in attitudes. The intervention significantly improved knowledge (77.02 vs. 49.19, p

Suggested Citation

  • Salam AlRatrout & Imad Abu Khader & Mohammed ALBashtawy & Mohammed Asia & Abdullah Alkhawaldeh & Salam Bani Hani, 2025. "The impact of The Quality and Safety Education (QSEN) program on the knowledge, skills, and attitudes of junior nurses," PLOS ONE, Public Library of Science, vol. 20(1), pages 1-18, January.
    • Handle: RePEc:plo:pone00:0317448
    DOI: 10.1371/journal.pone.0317448
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