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Index construction and application of digital transformation in the insurance industry: Evidence from China

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  • Mengqi Liu
  • Han Yang
  • Shuxin Zheng

Abstract

In the context of digitization, the insurance industry’s value chain is undergoing significant shifts. However, the existing research on its comprehension and measurement remains relatively limited. This study constructs an index system for digital transformation in the insurance industry (DTII) on three components: digital infrastructure, digital platform, and digital applications. Utilizing data from 31 provinces in China, this study employs the entropy weight method, analytic hierarchy process method and minimum relative entropy method to measure the weights of indicators, empirically applying this index system. The results show that DTII in China experiences rapid advancement with an average annual growth rate of 20.46% from 2014 to 2020 and there exists strong regional convergence. In addition, the spatial agglomeration and spatial effects of DTII are mainly concentrated in the life insurance industry and the eastern region. This study provides an index system and empirical evidence for evaluating the DTII, providing policy insights for exploring the sustainable development path of the insurance industry in the digital era.

Suggested Citation

  • Mengqi Liu & Han Yang & Shuxin Zheng, 2024. "Index construction and application of digital transformation in the insurance industry: Evidence from China," PLOS ONE, Public Library of Science, vol. 19(1), pages 1-25, January.
    • Handle: RePEc:plo:pone00:0296899
    DOI: 10.1371/journal.pone.0296899
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