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Role demands and turnover intention among Covid-19 frontline nurses: The mediating and moderating roles of compassion fatigue and spiritual leadership

Author

Listed:
  • Arielle Doris Tetgoum Kachie
  • Lulin Zhou
  • Prince Ewudzie Quansah
  • Xinglong Xu
  • Thomas Martial Epalle
  • Berty Nsolly Ngajie

Abstract

The working conditions created by the Covid-19 pandemic have been proven to amplify frontline nurses’ desire to leave their profession in recent years; thus, exploring new causing variables is vital. This cross-sectional study examined role demands’ direct and indirect effects on turnover intention through compassion fatigue and tested the various dimensions of spiritual leadership as moderators on the relationship between compassion fatigue and turnover intention. A total of 527 valid responses were collected from frontline nurses working in designated hospitals across Zhejiang province in China using a survey questionnaire. The outcomes from the hierarchical regression analysis indicated that role demands positively and significantly impacted turnover intention and compassion fatigue. Besides, compassion fatigue significantly and positively affected turnover intention and mediated its relationship with role demands. However, vision and altruistic love moderated the relationship between compassion fatigue and turnover intention, which was not true for the dimension hope/faith. This study’s findings are a steppingstone for medical firms’ managers and policymakers in demonstrating the likelihood of frontline nurses developing turnover thoughts arising from ambiguous and conflicting roles and the emotional strain from patients’ burdens. Furthermore, an exemplary implementation of spiritual leadership could help enhance nurses’ sense of calling and membership, essential in embracing the organization’s vision and achieving its goals.

Suggested Citation

  • Arielle Doris Tetgoum Kachie & Lulin Zhou & Prince Ewudzie Quansah & Xinglong Xu & Thomas Martial Epalle & Berty Nsolly Ngajie, 2023. "Role demands and turnover intention among Covid-19 frontline nurses: The mediating and moderating roles of compassion fatigue and spiritual leadership," PLOS ONE, Public Library of Science, vol. 18(8), pages 1-23, August.
    • Handle: RePEc:plo:pone00:0289888
    DOI: 10.1371/journal.pone.0289888
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    References listed on IDEAS

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    1. Louis W. Fry, 2008. "Spiritual Leadership: State-of-the-Art and Future Directions for Theory, Research, and Practice," Palgrave Macmillan Books, in: Jerry Biberman & Len Tischler (ed.), Spirituality in Business, chapter 0, pages 106-124, Palgrave Macmillan.
    2. Anthony Frank Obeng & Yongyue Zhu & Prince Ewudzie Quansah & Albert Henry Ntarmah & Eric Cobbinah, 2021. "High-Performance Work Practices and Turnover Intention: Investigating the Mediating Role of Employee Morale and the Moderating Role of Psychological Capital," SAGE Open, , vol. 11(1), pages 21582440209, January.
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