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Patient perspectives of antiretroviral pharmacy services: A cross-sectional cohort study

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  • Yadi Liu
  • Elizabeth Lyden
  • Renae Furl
  • Joshua P Havens

Abstract

Background: Adherence to antiretroviral therapy (ART) remains the main predictor of sustained HIV virologic suppression for people with HIV (PWH). Mail-order pharmacy services are often offered to patients as an alternative option to traditional pharmacy services. Some payers mandate ART to be dispensed from specific mail-order pharmacies regardless of patient choice complicating ART adherence for patients affected by social disparities. Yet, little is known about patient perspectives regarding mail-order mandates. Methods: Eligible patients of the HIV program at University of Nebraska Medical Center with experience receiving ART from both a local and mail-order pharmacy were invited to complete a 20-question survey with three core sections: experiences/perspectives on local and mail-order pharmacy settings; pharmacy attributes rankings; and pharmacy preference. Paired t-tests and Mann-Whitney tests were used to compare the agreement scores of pharmacy attributes. Results: Sixty patients (N = 146; 41.1%) responded to the survey. Mean age was 52 years. Most were male (93%) and White (83%). The majority of participants were on ART for HIV treatment (90%) and 60% were using mail-order pharmacies for their prescription services. Significant scoring differences (p

Suggested Citation

  • Yadi Liu & Elizabeth Lyden & Renae Furl & Joshua P Havens, 2023. "Patient perspectives of antiretroviral pharmacy services: A cross-sectional cohort study," PLOS ONE, Public Library of Science, vol. 18(5), pages 1-11, May.
    • Handle: RePEc:plo:pone00:0285694
    DOI: 10.1371/journal.pone.0285694
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