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e-health usage and health workers’ motivation and job satisfaction in Ghana

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  • Roger A Atinga
  • Patience Aseweh Abor
  • Saratu Jenepha Suleman
  • Emmanuel Anongeba Anaba
  • Bii Kipo

Abstract

Background: The application of digital technology to improve health service delivery is increasing rapidly in Low- and Middle- Income Countries (LMICs). Digital tools such as electronic health (e-health) have been shown to improve healthcare quality, efficiency and patient satisfaction. However, evidence on health workers’ experiences using e-health services is limited in LMICs. This study examined the relationship between e-health usage and health workers’ motivation and job satisfaction. Methods: This was a cross-sectional survey design involving health workers across public and private hospitals in the Accra Metropolitan Assembly (AMA). A structured questionnaire was designed and self-administered to 305 respondents. Partial Least Square-Structural Equation Modelling (PLS-SEM) was employed to analyse the data. Results: Findings showed a significant positive association of job satisfaction with e-health (p

Suggested Citation

  • Roger A Atinga & Patience Aseweh Abor & Saratu Jenepha Suleman & Emmanuel Anongeba Anaba & Bii Kipo, 2020. "e-health usage and health workers’ motivation and job satisfaction in Ghana," PLOS ONE, Public Library of Science, vol. 15(9), pages 1-10, September.
    • Handle: RePEc:plo:pone00:0239454
    DOI: 10.1371/journal.pone.0239454
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