IDEAS home Printed from https://ideas.repec.org/a/pjm/journl/vviiiy2003i1p59-71.html
   My bibliography  Save this article

The Improvement Of Organisational Learning Process With Total Quality Management

Author

Listed:
  • Ana Belén Escrig-Tena

    (Departamento de Administración de Empresas y Marketing. Campus del Riu Seco Universitat Jaume I)

Abstract

The objective of this paper deals with the influence exerted by TOM on the capability to promote the process of organisational learning, as one of the competencies that the introduction of TOM helps to develop. We discuss the extent to which the critical factors of TOM favour both the exploration of new knowledge that can modify organisational behaviour, and the exploitation of current learning.

Suggested Citation

  • Ana Belén Escrig-Tena, 2003. "The Improvement Of Organisational Learning Process With Total Quality Management," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(1), pages 59-71.
  • Handle: RePEc:pjm:journl:v:viii:y:2003:i:1:p:59-71
    as

    Download full text from publisher

    File URL: http://pascal.iseg.utl.pt/~pjms/files/2003-The_improvement_of_organisational_learning_process_with_total_quality_management.pdf
    Download Restriction: no

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pjm:journl:v:viii:y:2003:i:1:p:59-71. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Luís Mota de Castro, Tiago Cardão-Pito, Mark Crathorne). General contact details of provider: http://edirc.repec.org/data/isutlpt.html .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.