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Workplace Relations and Emotional Intelligence

Author

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  • Gabriela Dumbravă

    () (University of Petrosani, Romania)

Abstract

The paper resorts to the instruments of social anthropology and psychology to quantify the role of non – cognitive aspects of intelligence, generically known as ‘emotional intelligence’, in the professional success of the individual and, implicitly, in the efficiency of business communication as a specific form of social interaction. In this sense, relying on research conducted in the field over the past decades, this study is an attempt to substantiate the theory according to which career accomplishment depends not so much on people’s IQ as it does on their EQ, the indicator of their capacity to react and adapt to the working environment.

Suggested Citation

  • Gabriela Dumbravă, 2011. "Workplace Relations and Emotional Intelligence," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 11(3), pages 85-92.
  • Handle: RePEc:pet:annals:v:11:y:2011:i:3:p:85-92
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    More about this item

    Keywords

    cognitive; non-cognitive; emotional intelligence; workplace relations; IQ; EQ;

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

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