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Risk management and coordination in service supply chains: information, logistics and outsourcing

Author

Listed:
  • Tsan-Ming Choi

    (The Hong Kong Polytechnic University, Kowloon, Hong Kong)

  • Stein W Wallace

    (Norwegian School of Economics, Bergen, Norway)

  • Yulan Wang

    (The Hong Kong Polytechnic University, Kowloon, Hong Kong)

Abstract

A service supply chain, which is a system formed by a network of suppliers, service designers, service providers and other service partners, aims to transfer available scarce resources into services and deliver them to satisfy customer needs. It is a known fact that service supply chain management is playing a more and more important role in modern economies. However, the unique features of service supply chains also create new challenges that call for proper management of the respective operations. In particular, how to coordinate a service supply chain with risk considerations is a critical issue. In this paper, we concisely examine coordination and risk management challenges in service supply chain systems. We also introduce the technical papers featured in the special issue.

Suggested Citation

  • Tsan-Ming Choi & Stein W Wallace & Yulan Wang, 2016. "Risk management and coordination in service supply chains: information, logistics and outsourcing," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 67(2), pages 159-164, February.
    • Handle: RePEc:pal:jorsoc:v:67:y:2016:i:2:p:159-164
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