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Job Satisfaction in Joint Venture Hotels in China: An Organizational Justice Analysis

Author

Listed:
  • Kwok Leung

    (Chinese University of Hong Kong)

  • Peter B Smith

    (University of Sussex)

  • Zhongming Wang

    (Hangzhou University)

  • Haifa Sun

    (Chinese University of Hong Kong)

Abstract

In a survey of local employees of joint venture hotels in China, it was found that procedural and performance-based distributive justice was related to job satisfaction, but interactional justice was not. Comparison with other local employees was related to job satisfaction, but comparison with overseas employees was not. Senior managers reported a lower level of procedural and interactional justice, and senior managers and supervisors regarded their pay as less fair in comparison with local employees in state-owned hotels. Employees who worked with overseas Chinese and Japanese expatriates were less satisfied than those who worked with expatriates from the West, and this difference was explainable in terms of differences in perceived distributive justice.© 1996 JIBS. Journal of International Business Studies (1996) 27, 947–962

Suggested Citation

  • Kwok Leung & Peter B Smith & Zhongming Wang & Haifa Sun, 1996. "Job Satisfaction in Joint Venture Hotels in China: An Organizational Justice Analysis," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(5), pages 947-962, December.
  • Handle: RePEc:pal:jintbs:v:27:y:1996:i:5:p:947-962
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    Citations

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    Cited by:

    1. Peng, Mike W. & Lu, Yuan & Shenkar, Oded & Wang, Denis Y. L., 2001. "Treasures in the China house: a review of management and organizational research on Greater China," Journal of Business Research, Elsevier, vol. 52(2), pages 95-110, May.
    2. Hui, Michael K. & Au, Kevin, 2001. "Justice perceptions of complaint-handling: a cross-cultural comparison between PRC and Canadian customers," Journal of Business Research, Elsevier, vol. 52(2), pages 161-173, May.
    3. Au, Kevin Y. & Fukuda, John, 2002. "Boundary spanning behaviors of expatriates," Journal of World Business, Elsevier, vol. 37(4), pages 285-296, January.
    4. Leung, Kwok & Wang, Zhongming & Hon, Alice H.Y., 2011. "Moderating effects on the compensation gap between locals and expatriates in China: A multi-level analysis," Journal of International Management, Elsevier, vol. 17(1), pages 54-67, March.
    5. Selmer, Jan, 2002. "The Chinese connection? Adjustment of Western vs. overseas Chinese expatriate managers in China," Journal of Business Research, Elsevier, vol. 55(1), pages 41-50, January.
    6. Yidong Tu & Xinxin Lu & Yue Yu, 2017. "Supervisors’ Ethical Leadership and Employee Job Satisfaction: A Social Cognitive Perspective," Journal of Happiness Studies, Springer, vol. 18(1), pages 229-245, February.
    7. Baliga, B.R. & Santalainen, Timo J., 2006. "Transformation of state-owned enterprises in Estonia and India: An examination of the relative influences of cultural variations," Journal of International Management, Elsevier, vol. 12(2), pages 140-157, June.
    8. Hon, Alice H.Y. & Lu, Lin, 2015. "Are we paid to be creative? The effect of compensation gap on creativity in an expatriate context," Journal of World Business, Elsevier, vol. 50(1), pages 159-167.
    9. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    10. Gamble, Jos, 2006. "Introducing Western-style HRM practices to China: Shopfloor perceptions in a British multinational," Journal of World Business, Elsevier, vol. 41(4), pages 328-343, December.
    11. GAO, Wenshu & SMYTH, Russell, 2010. "Job satisfaction and relative income in economic transition: Status or signal?: The case of urban China," China Economic Review, Elsevier, vol. 21(3), pages 442-455, September.
    12. Leung, Kwok & Zhu, Yongxin & Ge, Cungen, 2009. "Compensation disparity between locals and expatriates: Moderating the effects of perceived injustice in foreign multinationals in China," Journal of World Business, Elsevier, vol. 44(1), pages 85-93, January.
    13. Yoshitaka Yamazaki & Jeewhan Yoon, 2012. "Fairness and job satisfaction of Japanese multinationals in Asia," Working Papers EMS_2012_05, Research Institute, International University of Japan.
    14. Tae-Yeol Kim & Jeffrey Edwards & Debra Shapiro, 2015. "Social Comparison and Distributive Justice: East Asia Differences," Journal of Business Ethics, Springer, vol. 132(2), pages 401-414, December.
    15. Su, Steven K. & Morris, Michael W. & Leung, Kwok, 2000. "Justice in the Culturally Diverse Workplace: Problems of Over-Emphasis and Under-Emphasis of Cultural Differences," Research Papers 1658r, Stanford University, Graduate School of Business.
    16. Luo, Yadong, 2009. "From gain-sharing to gain-generation: The quest for distributive justice in international joint ventures," Journal of International Management, Elsevier, vol. 15(4), pages 343-356, December.
    17. repec:spr:manint:v:54:y:2014:i:1:d:10.1007_s11575-013-0190-3 is not listed on IDEAS
    18. Ariño, Africa & Ring, Peter S., 2004. "Role of justice theory in explaining alliance negotiations, The," IESE Research Papers D/534, IESE Business School.
    19. Victor Lau & Yin Wong, 2009. "Direct and Multiplicative Effects of Ethical Dispositions and Ethical Climates on Personal Justice Norms: A Virtue Ethics Perspective," Journal of Business Ethics, Springer, vol. 90(2), pages 279-294, December.
    20. Luo, Yadong, 2009. "Are we on the same page?: Justice agreement in international joint ventures," Journal of World Business, Elsevier, vol. 44(4), pages 383-396, October.
    21. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.
    22. Jasso, Guillermina & Kotz, Samuel, 2007. "Two Types of Inequality: Inequality Between Persons and Inequality Between Subgroups," IZA Discussion Papers 2749, Institute for the Study of Labor (IZA).
    23. Alexander Newman & Ingrid Nielsen & Russell Smyth & Angus Hooke, 2015. "Examining the Relationship Between Workplace Support and Life Satisfaction: The Mediating Role of Job Satisfaction," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 120(3), pages 769-781, February.
    24. Hang Ngo & Sharon Foley & Ming Ji & Raymond Loi, 2014. "Work Satisfaction of Chinese Employees: A Social Exchange and Gender-Based View," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 116(2), pages 457-473, April.

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