The Internet's Impact on Competition, Free Riding and The Future of Sales Service in Retail Automobile Markets
This paper investigates the impact of the internet on intra-brand competition in new car markets by empirically examining its role in the search process. The model is a two-equation simultaneous system with one continuous and one dichotomous dependent variable. Equation one explains the overall amount of intra-brand search while equation two explains the decision to utilize the internet in the search process. Having established a significant increase in intra-brand competition, the paper proceeds to address the impact on free riding in retail automobile markets, long argued to be the likely outcome of excessive intra-brand competition. Eastern Economic Journal (2009) 35, 96–114. doi:10.1057/palgrave.eej.9050046
Volume (Year): 35 (2009 Winter)
Issue (Month): 1 ()
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