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How the unintended consequences of organizational interventions complicate the assessment of economic utility

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  • Kevin Murphy

Abstract

Interventions in organizations (e.g., implementing new testing, training or leadership development programs) are likely to have a wide range of effects, some intended and some unintended. These outcomes are likely to unfold over time in a wide range of trajectories. A multi-stakeholder, multivariate longitudinal perspective is suggested as a way of reflecting more broadly the range of effects of organizational interventions when estimating their financial impact. Â

Suggested Citation

  • Kevin Murphy, 2012. "How the unintended consequences of organizational interventions complicate the assessment of economic utility," Economics and Business Letters, Oviedo University Press, vol. 1(4), pages 33-42.
  • Handle: RePEc:ove:journl:aid:9634
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    File URL: https://reunido.uniovi.es/index.php/EBL/article/view/9634
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