Integrating the Global with the Local: Performance Measurement in Multinational Corporations
For multinational corporations (MNC) operating as global businesses with global workforces, the challenge of managing diverse operations in diverse markets has never been greater. These MNCs are concerned with the constraints in integrating dispersed units without stifling local subsidiary initiatives while simultaneously facilitating cross-border transfers of resources and information. Both academics and practitioners have been urged to develop better metrics that ease the process of performance management. While rigorous research has been conducted in relation to generic performance measurement systems, little research has been done regarding the implications of measurement paradigms for MNCs. In order to align adequately the worldwide processes, decisions and actions with corporate goals, a cross-functional, cross-process and cross-border approach is needed. By addressing this deficiency, this paper explores the role of performance measurement within the context of managing MNCs, and presents an integrated framework for performance measurement, which is stated from the viewpoint of both the global headquarters and local subsidiaries. This framework incorporates both financial and non-financial measures, and gives an adequate consideration to intangible assets. This paper has practical implications on firms seeking international expansions.
Volume (Year): 3 (2011)
Issue (Month): 4 (December)
|Contact details of provider:|| Postal: 1568 Merivale Rd. Suite # 618, Ottawa, Ontario, Canada K2G 5Y7|
When requesting a correction, please mention this item's handle: RePEc:oul:tncr09:v:3:y:2011:i:4:p:54-68. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Denny Liao)or (Jen Ma)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.