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Implementing shared services in the UK central government: A five-year progress report using longitudinal bureaumetrics

Author

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  • Thomas Elston

    (Oxford University)

Abstract

This article uses bureaumetric methods and five years of data on the UK civil service to test several key claims about shared service implementation on a larger scale. It begins by examining organisational dualisms and the promises and challenges of shared services. It then describes the United Kingdom’s case, and develops the bureaumetric method for assessing reform progress. Finally, it presents the findings from the study and discusses implications for research and practice.

Suggested Citation

  • Thomas Elston, 2021. "Implementing shared services in the UK central government: A five-year progress report using longitudinal bureaumetrics," OECD Journal on Budgeting, OECD Publishing, vol. 21(2).
    • Handle: RePEc:oec:govkaa:3481664a
    DOI: 10.1787/3481664a-en
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    More about this item

    Keywords

    bureaumetrics; civil service reform; collaboration;
    All these keywords.

    JEL classification:

    • H50 - Public Economics - - National Government Expenditures and Related Policies - - - General
    • H61 - Public Economics - - National Budget, Deficit, and Debt - - - Budget; Budget Systems

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