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Assessment and management of technological risks in the digitalization process of academic institutions

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  • Ivona Velkova

    (University of National and World Economy, Sofia, Bulgaria)

Abstract

Digitalization in academic institutions provides opportunities for greater efficiency, improved accessibility, and optimized management of educational processes. At the same time, it generates a range of technological risks that may hinder institutional operations, compromise data security, and disrupt the continuity of teaching and research activities. This study presents a systematic overview of the main technological risks in the academic environment, including data security and privacy breaches, system failures and service interruptions, as well as technology obsolescence. A methodological framework is proposed for the identification, assessment, and prioritization of these risks through the use of a likelihood - impact - readiness matrix. Examples from university practice and international standards (ENIS A, NCSC, ISO 27001, GDPR) are included to illustrate common vulnerabilities and management approaches. The analysis highlights recurring patterns such as high dependency on external providers, insufficient disaster recovery preparedness, and risks associated with outdated technologies. The results emphasize the need for systematic risk assessment and prioritization, enabling academic institutions to strengthen their resilience and support secure and effective digitalization.

Suggested Citation

  • Ivona Velkova, 2025. "Assessment and management of technological risks in the digitalization process of academic institutions," Innovative Information Technologies for Economy Digitalization (IITED), University of National and World Economy, Sofia, Bulgaria, issue 1, pages 189-199, October.
  • Handle: RePEc:nwe:iitfed:y:2024:i:1:p:189-199
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