E-business Value Creation from a Resource-Based Perspective: A Review of the Last Decade of Empirical Research

The value of e-business technologies, namely, the organizational performance impacts of implementing Internet-based information technology (IT) in the supply chain context, has been the theme of recent literature in both information systems and operations management disciplines. Yet the findings reported in this literature reflect a certain inconsistency that can be attributed to variability in the conceptualization of key constructs and relationships. The central goal of this review was to systematically analyze survey-based studies that have reported on the relationship between e-business technologies and organizational performance to detect possible sources for the similarities and differences in reported findings. We drew on the resource-based view of the firm to guide our analysis, relying on Melville et al.'s 2004 integrative model. We applied this model to consolidate the various strands of research, to synthesize the current knowledge about e-business value, and to guide future research by developing propositions and suggesting future research directions.