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Assessment of e-Government eff ectiveness

Author

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  • Ekaterina Balashova

Abstract

The article accumulates the Russian and foreign experience in assessing e-Government eff ectiveness. The methodologies were divided into two main groups: the assessment of e-Government readiness (including the assessment of governmental portals) and the evaluation of e-Government eff ects. Th e methods and criteria which are the most interesting from the point of view of their realization in the Russian practice were determined within the methodologies and techniques mentioned in the article. Th is article suggests some methods, indicators and criteria of assessing e-Government eff ectiveness which are appropriate for the Russian Federation reality.

Suggested Citation

  • Ekaterina Balashova, 2011. "Assessment of e-Government eff ectiveness," Public administration issues, Higher School of Economics, issue 2, pages 205-220.
    • Handle: RePEc:nos:vgmu00:2011:i:2:p:205-220
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    File URL: http://vgmu.hse.ru/data/2011/12/29/1262420997/%D0%91%D0%B0%D0%BB%D0%B0%D1%88%D0%BE%D0%B2%D0%B0%20205-220.pdf
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