Pervasive-invasive ICT in an organizational environment
The paper presents the main results of a research project lead by the Department of Sociology and Communication of the University of Rome, Italy to understand the impact of ICT on the job contents and the work modalities of the professional workers operating in the field of hi-tech services. The qualitative survey consideres interviews to 40 professionals active at various roles and functions in one of the largest global-wide Internet companies. The aim is to understand if the widespread use of ICT places the organizations and the people who work inside them in a future scenario where they can manage with greater freedom working time and space (with a progressive improvement of their work life balance), or if the use of these technologies still belongs to the traditional industrial business cultures. The results show an organization with uncertain and ambiguous features. On one hand, technologies are deeply incorporated - embedded - in everyday working life, but with significant ambivalences: they can increase and reduce the workload; at the same time, however, they can complicate and simplify jobs and tasks. On the other hand, while the use of ICT potentially frees work from the organizational ties of the office, the organizational values, not yet renewed and socialized in depth, confirm the importance of being physically present at the office desk and the difficult balance between private life and working time.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
When requesting a correction, please mention this item's handle: RePEc:mul:j1t56u:doi:10.2382/28785:y:2009:i:1:p:111-126. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ()
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.