IDEAS home Printed from https://ideas.repec.org/a/mul/j1t56u/doi10.2382-23066y2006i1p79-96.html
   My bibliography  Save this article

Dal terziario ai neo-servizi: il concetto di servizio verso l'economia della conoscenza

Author

Listed:
  • Marco Paiola

Abstract

Services are now facing the challenges of knowledge economy: in this work we describe the historical evolution of the concept of "service" through the relevant steps and breakthrough points of the transformation process shown by the tertiary sector. Furthermore, we identify some critical passages that led to the so called "neo-industrial" and "neoservices " approaches, underlining the actual role of services in the innovation process of industrial firms: starting from the foundation works of the '30s, we discuss relevant points regarding servitisation of economies and businesses, productivity issues and other aspects related to the growing importance of services. The novelty here is that we read those events through the lens of knowledge economy, with the intention of demonstrating that much of the criticism directed to services is due to the lack of a common point of view. Finally, adopting a relational approach, we explain in which sense we can talk about services as an important innovative milieu.

Suggested Citation

  • Marco Paiola, 2006. "Dal terziario ai neo-servizi: il concetto di servizio verso l'economia della conoscenza," Economia dei Servizi, Società editrice il Mulino, issue 1, pages 79-96.
  • Handle: RePEc:mul:j1t56u:doi:10.2382/23066:y:2006:i:1:p:79-96
    as

    Download full text from publisher

    File URL: https://www.rivisteweb.it/download/article/10.2382/23066
    Download Restriction: Access to full text is restricted to subscribers

    File URL: https://www.rivisteweb.it/doi/10.2382/23066
    Download Restriction: no

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mul:j1t56u:doi:10.2382/23066:y:2006:i:1:p:79-96. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (). General contact details of provider: https://www.rivisteweb.it/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.