Information System Model as a Mobbing Prevention: A Case Study

In this study, it is aimed to detect mobbing issues in Atatürk University, Economics and Administrative Science Facultyand provide an information system model to prevent mobbing and reduce the risk. The study consists of two parts;i) detect mobbing situation via questionnaire and ii) design an information system based on the findings of the first part. The questionnaire was applied to research assistants in the faculty. Five factors were analyzed and it is concluded that research assistants have not been exposed to mobbing except the fact that they have mobbing perception about task assignment process. Results show that task operational difficulty, task time and task period are the common mobbing issues. In order to develop an information system to cope with these issues, assignment of exam proctor process is addressed. Exam time, instructor location, classroom location and exam duration are the considered as decision variables to developed linear programming (LP) model. Coefficients of these variables and constraints about the LP model are specified in accordance with the findings. It is recommended that research assistants entrusting process should be conducted by using this method to prevent and reduce the risk of mobbing perception in the organization.